Internal Sales Manager

Ever been told you’re “just” managing an inside sales team?
Anyone who’s done the job knows you’re actually part traffic controller, part problem solver and occasionally a magician.
I’m recruiting for an Inside Sales Manager to manage a team of five for a well-established technical business. If you thrive on delivering brilliant customer service, keeping orders moving and getting the best out of people, keep reading.
What you’ll be doing

• Leading and developing a team of 5 Inside Sales professionals
• Making sure customers receive first-class service from quote to delivery
• Keeping orders flowing smoothly (and calmly when they don’t!)
• Working closely with Sales, Supply Chain, Warehouse and Finance
• Using CRM, ERP and reporting tools to keep everything on track
• Finding better ways of doing things rather than accepting “that’s how we’ve always done it”

What you’ll bring

• Experience managing an Inside Sales or Customer Service team
• A genuine passion for customer service
• Strong organisational skills and attention to detail
• Confidence using CRM/ERP systems
• The ability to juggle priorities without dropping the important ones

Hybrid working (3 days in the office), a supportive team and the chance to make a real difference.